Question 1

What is included in the tour price?

Accepted Answer

Tour prices typically include accommodation, meals, and guided services, but please check details for each tour.

Question 2

Are entrance fees included?

Accepted Answer

Yes, entrance fees for all included sites are covered in the tour price.

Question 3

What should I bring on the tour?

Accepted Answer

Comfortable clothing, sun protection, and a camera are recommended for all tours.

Question 4

How many people are in each tour?

Accepted Answer

We aim for small group sizes, typically between 6 to 12 people for a more personalized experience.

Question 5

Can I change my booking?

Accepted Answer

Yes, changes can be made up to 14 days prior to the tour date, subject to availability.

Question 6

Do you require a deposit?

Accepted Answer

A 20% deposit is necessary to secure your booking, with the balance due before departure.

Question 7

Can I book a private tour?

Accepted Answer

Yes, we offer private tours tailored to your schedule and preferences.

Question 8

What if I have dietary restrictions?

Accepted Answer

Please inform us during booking, and we will accommodate your dietary needs.

Question 9

What types of tours do you offer?

Accepted Answer

We offer a range of tours including packages, excursions, and Nile cruises tailored to your interests.

Question 10

How can I book a tour?

Accepted Answer

You can book directly through our website or contact our support team for assistance.

Question 11

What is your cancellation policy?

Accepted Answer

Cancellations made 30 days before the tour receive a full refund, while later cancellations may incur fees.

Question 12

Are your tours suitable for families?

Accepted Answer

Yes, we design many tours that cater specifically to families, ensuring fun for all ages.

Question 13

What payment methods do you accept?

Accepted Answer

We accept major credit cards, PayPal, and bank transfers for your convenience.

Question 14

Is my payment secure?

Accepted Answer

Yes, we use secure payment gateways to ensure your transactions are safe.

Question 15

Can I pay in installments?

Accepted Answer

We offer flexible payment plans allowing you to pay in installments as agreed.

Question 16

What happens if I need to cancel?

Accepted Answer

You can cancel your booking according to our cancellation policy. Fees may apply based on timing.

Question 17

Will I get a refund?

Accepted Answer

Refunds are processed based on our cancellation policy and the timing of your cancellation.

Question 18

Can I transfer my booking to someone else?

Accepted Answer

Yes, you can transfer your booking to another person with prior notice.

Frequently Asked Questions

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